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Richard C.
Richard C.
User

Preview works fine, but website won't display certain pages.  en

Autor: Richard C.
Visited 2264, Followers 2, Udostępniony 0  

I have X5 V12 - Pro.  The preview in X5 works fine.  Everything shows up, etc.  However; when I publish to the web, certain pages do not load.  I just get a white page and no error message or anything.  My website is http://www.proactiveparents.org

Can you help me figure out what is happening.  I thought that perhaps the php version on my ISP was not correct, as only certain pages don't load.  However, some of the pages that do load using php work fine.

Any suggestions?  By the way, what is the recommended version of php that my ISP should have?

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Richard C.
Richard C.
User
Autor

Here is an image with the different versions of php my ISP provides.  Which do you suggest?

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Posted on the from Richard C.
Paul M.
Paul M.
Moderator

Hello Richard,

I recommend that you use PHP 5.6

When I visit your website I am receiving errors which suggest that it is your server that is at fault.  It would be a good idea to have a word with your webhost at this point, as they are almost certainly the best people to diagnose and rectify whatever issues are present.

WebSite X5 should run quite happily on any Linux/Apache server with PHP 5.x installed, providing the server is not misconfigured in some way.

Kind regards,

Paul

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Posted on the from Paul M.
Richard C.
Richard C.
User
Autor

I set it up to use PHP 5.6 and it workd OK now.  Thanks for your help!

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Posted on the from Richard C.