WebSite X5Help Center

 
PRATIK KHANDERIA
PRATIK KHANDERIA
User

Credits - short expiry must get used first, long expiry later  en

Autor: PRATIK KHANDERIA
Visited 1396, Followers 1, Udostępniony 0  

Today I got 4 free credits, with just 1 day validity.

I did not wanted to purchase anything. But bcoz credits will expire today, so I purchased one products using 12 crdits (I had some old balance).

Later, while checking details of credits, I found my old balance was used and the 4 credits expiring today was not used. This is not fair.

Even companies like Amazon have software that automatically consumes credit balance with short expiry.

So I request X-5 team to verify and use my short expiry credits first.

Thanks.

Posted on the
1 ODPOWIEDZI
Claudio D.
Claudio D.
Moderator
Najlepszy Użytkownik miesiąca IT

No !

1 year validity , not 1 day ! wink

...and obviously short expiry are the first to be used when you purchased...

Czytaj więcej
Posted on the from Claudio D.