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Hep Huset
Hep Huset
User

Licence to webmaster  en

Autor: Hep Huset
Visited 704, Followers 1, Udostępniony 0  

I am webmaster on this licence:  cleverbridge 79854983, and i have my private licence ( cleverbridge 63543328)

I have problems width register licence as we have discussed in my private panel.

My quiestion was:

When i start my Websitex5 today it want me to activate. I have used the program many years and and activated long time ago. Now it want me to activate again. Why? And what should i do?

and your answer was:


Your WebSite X5 Evolution 11 (licence key ***) has been registered with ''***''.
If this software has been purchased by your company I am not entitled to move the licence into your personal account unless you
 open a post with your company's profile and you type the same request. Once I have the authorisation from both the accounts,
 I will be able to move the licence key into ''***''.Please feel free to write back if you have anymore questions about this.

I want that the licence shold be *** and i want to work on this licens from my own computer where it is installed: cleverbridge 79854983

Yesterday the program again want the licence key. I add the key and finished my work.

When i looked at the site from a browser, and from anoter computer the pictures has gone and it say somthing that is was unregistred.

I try to add the licence key again, uploaded the site, and everything was OK.

Please examine this error.

------------------------

Today comeup another problem. The 2.nd computer, where this program is installed, cannot upload sites anymore. (*** cleverbridge 79854983)

When i edit a site, the changes do not come when i upload it. 

Posted on the
1 ODPOWIEDZI
Gianfranco G.
Gianfranco G.
User

I don't know if your issue is the same that is decribed here: https://helpcenter.websitex5.com/pl/post/153969

But, if the software asks you to repeat the activation without reason, try to start the software as admin.

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Posted on the from Gianfranco G.