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Andy A.
Andy A.
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Crashing since upgrade ?  en

Autor: Andy A.
Visited 1336, Followers 5, Udostępniony 0  

Hi. Since I ran the update on V13 to v13.0.3.22 I keep getting the system locking (crashing) on a number of occasions. It has locked while uploading and also when saving project. I also find this happens on prviewing the pages as well. I am running Windows 10 64 bit with 16g ram... any suggestions please ?

Many thanks

Andy Addy

Posted on the
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Claudio D.
Incomedia

Hello Andy,

Which exact message do you receive? Which windows version do you use?

Please try to reinstall the program to test if then the same happens.

Many thanks!

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Posted on the from Claudio D.
Andy A.
Andy A.
User
Autor

Hi.

I didn't get any messages, just a program freeze and only way to escape was task manager and close down.

This seems to have settled down now, not crashed since. Will keep monitoring it and re-post should I encounter any further issues with any error messages I get. I am running Windows 10 on a core i5 desktop pc with 12g RAM for your info.

On that particular day (installation) the programme must have locked around 5 or 6 times at least. In fairness I didn't do a re boot after installation but the following day, after re-start, all seems OK. May be coincidence ??

Many thanks

Andy

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Posted on the from Andy A.
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Riccardo P.
Incomedia

Hello Andy,

i am sorry but i can not understand, now your problem is solved and the program work correctly? If yes you can set this topic as correct.

Thank you.

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Posted on the from Riccardo P.