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Darryl R.
Darryl R.
User

Professional 13 crash after install  en

Autor: Darryl R.
Visited 1396, Followers 1, Udostępniony 0  

Hello,

Just purchased Professional 13 but after I installed the program then click to start I get a popup stating (Incomedia WebSite X5 Professional has stopped working) then it goes on to say A problem cause the program to stop working correctly.

Darrylinca

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Darryl R.
Darryl R.
User
Autor

Hello Esahc,

I am looking into another post at the moment with the .net issue will get back soon if it doesn't work.

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Posted on the from Darryl R.
Darryl R.
Darryl R.
User
Autor

Hello,

So far all is well with the install the approach I use was from the post here below;

https://helpcenter.websitex5.com/pl/post/165094

What I've done to resolve the problem of the program not installing;

1.  I disabled .Net from the programs and features where you will find (turn on or off windows features)

2.  I restarted the computer when the computer fully started a window popup stating to install .Net and I did

3.  I started the WebSite X5 program with no problems after that.

I hope this will help someone that maybe having the same issue.

Note: I did not run the cleaner tool as mentioned in that post.

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Posted on the from Darryl R.