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Ivan M.
Ivan M.
User

Freezing during work V13 prof 64bit  en

Autor: Ivan M.
Visited 1598, Followers 1, Udostępniony 0  

Several times I experienced freezing of the program while performing some small changes on the projects. 

It denies always to save the project. Error is randomly. I cannot predict when it happens.  It stays on the site with no chance, but to close it in Windows task manager by ending task. Sorry it is annoying. No other program does it the same. I work on W10 - 64bit home, updated.

Posted on the
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Ivan M.
Ivan M.
User
Autor

The same freezing today, in between I restarted my PC, but don t know what it could be. Program has obviously problem with overview. By sructuring the menu it is reasonably slow when I m checking the changes. The website is empty, there are no pictures, no big size files, actually there are no files inserted, I just added there text in the header and made basic setup for responsive design.

Any what s up?

THanks

Ivan

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Posted on the from Ivan M.
Ivan M.
Ivan M.
User
Autor

I m enclosing other example of freezing today. Amazing, it is impossible to work. I save the project many times, but it bothers me to restart program neverending.

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Posted on the from Ivan M.
Ivan M.
Ivan M.
User
Autor

and the story goes on today too. What is wrong with the program?

Ivan

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Posted on the from Ivan M.
Ivan M.
Ivan M.
User
Autor

this is insane, after every change I need to restart program.

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Posted on the from Ivan M.
Ivan M.
Ivan M.
User
Autor

Hi there,

I decided to reinstal the program, but surprisingly it did not help at all. Still freezing after some changes.

I run i7 6th gen CPU, 8 GB RAM, 2 GB DDR5 Geforce graphic adapter - according to task manager I m using CPU for 1 % RAM 30%, disk 2% - windows 10  64 bit home is updated. But Website X5 is slow and freezing - any idea what it could be? 

I m looking for your answer.

Thanks

Ivan

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Posted on the from Ivan M.
Donald B.
Donald B.
User

Hello Ivan, you are not the only one who has had this problem and for different reasons. Someone will help.

Until then, do some searches (at the top). Type in freeze, freezing, not responding and problem. This may not apply to you but will give you some idea about what you may have to do. You can also look back through the questions since v13 was released.

Anything goes with this one, from turning off anti-virus/firewall during install, removing programs, reinstalling with a fresh download to making sure you have no empty cells with some "object" loaded in each before leaving a page. Also reinstalling MS net framework. Hope you're up and running soon.

Regards - Donald

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Posted on the from Donald B.
Incomedia
Claudio D.
Incomedia

Hello Ivan,

Please try to repair the .NET Frameworks by following these steps:

Go to Control Panel > Programs and Features > Turn Windows features on or off
Clear the check box for Microsoft .NET Framework 3.5.1 and then click on OK. Clear also the check box for Microsoft .NET Framework 4.6 and then click on OK.
After Windows disables the feature you will need to go back to re-enable Microsoft .NET Framework 3.5.1 and 4.6 and then click ok.

Once done follow also these steps:

- Open the windows start menu or press the Windows Key + R and search for cmd.exe and run it with the rightclick option as administrator.

- In the Command Prompt enter following command:

lodctr /R

- Press enter

Please keep me updated.

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Posted on the from Claudio D.
Ivan M.
Ivan M.
User
Autor

Hello Claudio.

I ve done what you suggested. IN command prompt it said

Info: Successfully rebuilt performance counter setting from system backup store

Is this it?

THank You for your help

Ivan

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Posted on the from Ivan M.
Incomedia
Claudio D.
Incomedia

Hello Ivan,

Yes it is correct so.

Can you please test now the program to see if you still experience the same issue?

Many thanks!

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Posted on the from Claudio D.
Amanda O.
Amanda O.
User

The same thing is happening to me!!! Glad I am not the only one!

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Posted on the from Amanda O.