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Trevor M.
Trevor M.
User

How to completely remove Website x5 - 13  en

Autor: Trevor M.
Visited 2746, Followers 1, Udostępniony 0  

Please advise if there is a program to completely remove Website x5 13 from my pc. Using the windows removal is leaving remnats of the program on my pc.

I have tried endlessly to get version 13 working and it will not launch.

Posted on the
2 ODPOWIEDZI
Aleksey K.
Aleksey K.
User

please delete this folders: 

C:\Users\computername\AppData\Local\Incomedia\WebSite X5 v13 - Professional
C:\Users\computername\Documents\Incomedia\WebSite X5 v13

be carefull! this will remove your projects too!!!

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Posted on the from Aleksey K.
Incomedia
Elisa B.
Incomedia

Hello Trevor, 

in order to completely remove the program:

  • Go to the Windows Control Panel and start the automatic procedure to delete the Incomedia softwares which are installed on the system.
  • Delete the folders which may still be on the software installation path.
  • Delete the "licence.iwl" file in C:\Users\ The Admin username \AppData\Local\Incomedia\ WebSite X5 v13- Professional.

Thank you I wish you a lovely day

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Posted on the from Elisa B.