WebSite X5Help Center

11 ODPOWIEDZI - 3 USEFUL - 1 PRAWIDłOWA ODPOWIEDź
Incomedia
Steve J.
Incomedia

To solve the problem, you can choose one of the following options:

  • Try changing the type of connection activating or disabling the FTP Passive mode. 
  • The export is blocked by Firewall, Anti-Spyware or  Anti-Virus programs. Disable temporarily protection programs installed on your PC or set them in order to allow WebSite X5 to have free access to the Internet. 
  • Server temporarily unavailable. The Server may be undergoing maintenance or simple reboot. Try again later or contact your Provider. 
  • Remote disk is full. The space on the Server disk is full so you can't complete the publication of the site. Verify the possibility to save space deleting all the already published files and then proceed with a new export.
  • The login and password are not correct, please check them. To be sure copy and paste them to avoid any typing errors.
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Posted on the from Steve J.
Ed B.
Ed B.
User

I am having a problem with the ftp upload. I want to upload only the pages I have changed. I know the user name and password is correct because I can use them with my host (godaddy.com). The server is operating. I entered in the ftp address as ftp.mysite.com. I have turned the passive ftp on and off. My firewall is off. Nothing seems to work. The remote disk is not even close to full.

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Posted on the from Ed B.
Therese Hanly
Therese Hanly
User

I am having the same problem. I have tried the above possibilites. Is there anything else that could advise

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Posted on the from Therese Hanly
Si Robinson
Si Robinson
User

i was having the same problem but it turned out to be the amount of connections i was using, maybe if you drop the connections down to 1 and go from there it may work.

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Posted on the from Si Robinson
Yurena Almeida-Santana
Yurena Almeida-Santana
User

Please, please I need help urgently!!


I only just bought the software website x5 v9 2 days ago, built my website and it has just been impossible to upload. When I try to upload it, some files seem to be exported ok, but some come up as an error so the website doesnt really show live.

CAN SOMEONE HELP ME PLEASE? thanks in advance.

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Posted on the from Yurena Almeida-Santana
Cheeky Man
Cheeky Man
User

Undecided

I will do a remote for you......

Email me from frankscybercafe.com!! (Read my Guestbook)

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Posted on the from Cheeky Man
Si Robinson
Si Robinson
User
Yurena Almeida-Santana
, but some come up as an error so the website doesnt really show live.  

that is caused i think by your server provider not allowing more than 3 connections at one time, i have the same problem if i upload to a certain server but others i can have 10 connections.

but as Cheekyman says, email him and he'll sort it all out for you as he knows more about ICM software than ICM does lol

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Posted on the from Si Robinson
Aravindakshan Kesavan
Aravindakshan Kesavan
User

I am having the same problem. I have tried the above possibilites. Is there anything else that could advise please

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Posted on the from Aravindakshan Kesavan
Ro Partner
Ro Partner
User
Aravindakshan Kesavan
I am having the same problem. I have tried the above possibilites. Is there anything else that could advise please

+ 1

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Posted on the from Ro Partner
Incomedia
Steve J.
Incomedia

Hello, please note that some server doesn't permit multiple connections. You can try to set 1 or 2. Moreover if the server locks the FTP for this reason, normally you have to wait for some minutes before try to upload again because the server blocks the connection!

Please share with us the solution if it's not this one, so we can now what's happened.

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Posted on the from Steve J.
Cheeky Man
Cheeky Man
User

Wink

Try emailing your mechanic for an explanation of how to fix your car!! Laughing

(There are loads of possibilities)

www.frankscybercafe.com

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Posted on the from Cheeky Man