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John R.
John R.
User

Tranfered Project from 10 to 13. Can't delete a header item.  en

Autor: John R.
Visited 1386, Followers 1, Udostępniony 0  

Hi,

just made the tranfer from 10 to 13 to fix the PayPal issue. A lot of work still to do on the cosmetic side of the site, but it's functional for now. (BTW - What's with the page menu buttons? You can choose a shape, but can't change from the pre determined colour? Very odd. Add if you make it too wide(140px+) it starts doubling cells over its self...WTF? I spent 45 minutes on it which resulted in a comprimise of terrible plain menu! :D )

Anyway, when I ported over to the new version, it brough all the old data, which saved time. That said, there is a text box in the old website header "Sales hotline 061 xxxxxx" that I cannot access in the backend of the new version. The issue is, the text box is displaying over ever page, but I cannot find it to delete it. I've tried extending the header to 1000px but it still does not show up. I've even found and deleted the code in the preview, but that did not save.

Any advice would be greatly appreciated.

You can see the white box and black "81" on the mid top right on every page.

Site: http://www.irishforestryproducts.ie/files-and-filing.html

Posted on the
2 ODPOWIEDZI - 1 POMOCNY - 1 PRAWIDłOWA ODPOWIEDź
Andre E
Andre E
Moderator

I Think the script from google causes this.

Search for it in settings, advanced, statistics and seo, expert tab,  before closing the HEAD tag.

remove it and you should be fine.

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Posted on the from Andre E
Incomedia
Claudio D.
Incomedia

Hello John,

It is an object you added in the header which is outside the visible area in the editor. Open the header editor section in step 2 and then click under the header on the right until you find the object and then delete it.

Many thanks!

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Posted on the from Claudio D.