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Kenneth N.
Kenneth N.
User

X5 evolution 14 stops responding  en

Autor: Kenneth N.
Visited 1743, Followers 1, Udostępniony 0  

Running x5 evolution 14 on windows 10 pc  I load project and go to add an image to page and program stops responding and just has circle going around on screen

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Elisa B.
Incomedia

Hello Kenneth, 

thank you for your message. 

Do you get any error message in the end? How big is your project and how many pages does it have?

Please disable your antivirus and start the program as administrator. Then, please check if there are any empty cells on the pages: if you find any, please put an empty Object in them, so to avoid having unused cells on your pages. 

Please let me know about the result. Kind regards.

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Posted on the from Elisa B.