WebSite X5Help Center

 
Katalin P.
Katalin P.
User

Professional 14 update to evolutoin 15  en

Autor: Katalin P.
Visited 895, Followers 1, Udostępniony 0  

Hi,

I have a project file done with version professional 14 and I realize, that it is too much for me. That's why I bought the version evolution 15, but I cannnot import my project file to it. Please help me!

Posted on the
3 ODPOWIEDZI - 1 POMOCNY
Georg V.
Georg V.
User

unfortunately it is not possible to downgrade from Pro to Evo.

Czytaj więcej
Posted on the from Georg V.
Katalin P.
Katalin P.
User
Autor

I am really unhappy, but thank you for the help!

Czytaj więcej
Posted on the from Katalin P.
Incomedia
Elisa B.
Incomedia

Dear Katalin, 

I am sorry about this issue. 

Please consider you can upgrade to Professional by enjoying the discount you can find in the "Offers" section of your Help Center account. 

Please let me know if there is something I can do for you. Kind regards.

Czytaj więcej
Posted on the from Elisa B.