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Bjorn Andreassen
Bjorn Andreassen
User

Rollover has stopped working  en

Autor: Bjorn Andreassen
Visited 527, Followers 1, Udostępniony 0  

Rollover has stopped working in v17.0.11. 

Where hard it can be to release an update without problems!?

Posted on the
16 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Esahc ..
Esahc ..
Moderator

Bjorn, which rollover and where?

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Posted on the from Esahc ..
Bjorn Andreassen
Bjorn Andreassen
User
Autor

RollOver in Text Object.

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Posted on the from Bjorn Andreassen
Michael K.
Michael K.
User

"Where hard it can be to release an update without problems!?" laughingcry you are sooooooooooo right!!!

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Posted on the from Michael K.
Bjorn Andreassen
Bjorn Andreassen
User
Autor

Unfortunately, this program is beginning to become unreliable. It cannot work in the way that when X5 emit an update, things that have worked have stopped working. That means you simply can't trust this product and have to operate with 2 versions, so one is sure that a website doesn't stop working properly.

When reported on an error, it can take days or weeks until there is a fix. This is not good enough!

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Posted on the from Bjorn Andreassen
Esahc ..
Esahc ..
Moderator

Bjorn - 1 step forward and two steps back :-(

Confirmed - broken in v17.0.6, fixed in v17.0.8 and broken in v17.0.11

https://helpcenter.websitex5.com/pl/post/203863

I have marked this for Incomedia's attention.

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Posted on the from Esahc ..
Bjorn Andreassen
Bjorn Andreassen
User
Autor

A solution comes immediately, I expect.

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Posted on the from Bjorn Andreassen
Incomedia
Stefano G.
Incomedia

Good day everyone

I can confirm that I was able to verify the issues which came with the newest update and proceeded to notifying these to the developers, so that they can be investigated as quickly as possible.

I will be most careful as to let you know here as soon as news on this matter become available

Thank you for your patience as we look deeper into this issue

Stefano

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Posted on the from Stefano G.
Bjorn Andreassen
Bjorn Andreassen
User
Autor

X5 is a company without any quality system and does not have any quality check before an update is made available.

When they discover an error, they don't have any immediate fix and you have to wait several weeks for a simple fix.

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Posted on the from Bjorn Andreassen
Esahc ..
Esahc ..
Moderator

Bjorn, if you are in desperate need of a rollover solution you could use tabs and run as a slide show. An advantage would be that this will work at ANY resolution.

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Posted on the from Esahc ..
Bjorn Andreassen
Bjorn Andreassen
User
Autor

It has soon gone 1 week and still no fix.

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Posted on the from Bjorn Andreassen
Esahc ..
Esahc ..
Moderator

Bjorn - I too am waiting (& in the meantime maintaining my sites in v16). I am sure it won't be much longer :-)

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Posted on the from Esahc ..
Edgar D.
Edgar D.
User

I just noticed that Rollover Settings on one of my websites has stopped working. It beggers belief that an update that is released breaks something that is working.

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Posted on the from Edgar D.
William J.
William J.
User

So glad I stuck with V16 and did not purchase Update Protection. Seems to me that Incomedia are still rushing out updates to try and justify the new UP program.

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Posted on the from William J.
Incomedia
Stefano G.
Incomedia

Good day everyone

I apologize for the trouble this issue might be causing, but I would like to reassure you that this problem is currently being worked on actively as to be able to address the issue in the most complete way possible

I will be sure to keep you update here as soon as possible

Thank you for your patience as we keep looking into this

Stefano

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Posted on the from Stefano G.
Bjorn Andreassen
Bjorn Andreassen
User
Autor

...being worked on??? WTF! How hard can it be? There was no problem before this update.

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Posted on the from Bjorn Andreassen
Edgar D.
Edgar D.
User

Just tried latest update release 17.0.12 and the rollover settings are now working.

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Posted on the from Edgar D.