Same issue on IOS 11.4.1 

This object

Dann versuche das Video als Code einzubinden.

z.B.

<video source src="https://www.deine_domaine.com/VIDEO-ORDNER/mein_Video.mp4" type="video/mp4" width="100%" controls autoplay loop mute></video>

Das fett geschriebene anpassen.

Gruß

MCMACMASTER

Thanks Klaus,

I know this one...

But Fed up to find workaround at each time because the product does not works correctly.

Where is Update Protection to fix the product  and to listen customers and not to do some new features not urgent or not asked by customers....

Das Problem denke ist mehr auf der Seite BS/OS (Android/IOS) zu suchen. Da kocht jeder sein eigenes Süppchen. Da kommt dann dieses Ubdate oder jenes, was dann dazu führen kann das ein PlugIn nicht mehr  Ordnungsgemäß kann. Manchmal ist ein kleiner Umweg der bessere Weg um das Ziel zu erreichen. Ich verwende auch oft Codes um das was ich machen möchte zu erreichen, wenn es mit INCO eigenen PlugIns nicht so funktioniert wie ich es mir vorstelle. In dieser Hinsicht bin ich flexiebel um mein Ziel zu erreichen.

Aber wenn es mit dem Code funktioniert dann mach es so.

Hello,

Juste tested HTML code into HTML object  like explained by Klaus.

Same issue. The video thumbnail is not displayed on IOS !

Juste the play button !!

Incomedia ????

https://wsx5.afsoftware.fr

'

... iPad ... horizontalement et verticalement...?... 

.

Hey KolAsim,

iPad, iPhone 

both

... vous avez également essayé avec les formats "* .webm" et "* .ogg"  ...?...
... et aussi YouTube ...?...

ciao

 Hey KolAsim,

it's not an issue with the video format (mp4 in my case) wihch is works fine when you click on the play button.

The problem is that the thumbnail of the video is not displayed but just the play button !

ry it on your smartphone.

Our awesome Jipé moderator   has tried on his Android phone and video thumbnails seems displayed !

so the issue is on IOS

And I used the lastest WSX5 version an also latest IOS version

Is it an Apple issue ??? or Incomedia ?

I am thinking to know the answer.

https://wsx5.afsofwtare.fr

(It > En) ... for sure it is a problem of the 1st, as it happens for other things (!!!), because the second, WebSiteX5, uses the HTML5 video tag ...
... you can check with Klaus  code ...
... for your LINK:
1) ... on my Android-Chrome smarthone, regular;
2) ... on my PC-FireFox ... the video does not work; ... as recommended on W3Schools you should also pair .OGG, or .WEBM to widen compatibility, or even better, use YouTube;
3) ... with the HTLML5 TAG <VIDEO> you can select one of your images to preview the video ...

ciao
... 

.

ogg is just for audio... not video

webm does not works on IOS !!! (tested into Chrome Safari IOS 12.4.1 the latest) '

I will check Klaus code with mp4 (I can continue to be owner of my videos, not with youtube)

Before to check at the end with youtube

With this modified code from Klaus no video thumbnails displayed on iPad / iPhone

Always play button and the video is working.

After clicking obiviously the video thumbnail is displayed

<video controls width="480" height:"420">

<source src="https://lmywebsite.fr/video_1.mp4" type="video/mp4" >

</video>

Last chance ..Youtube...

But Incomedia it's really time to fix this issue urgently.
Thanks

Hey KolAsim,

you remark regarding the bandwith with youtube or/and  personal provider is excellent... and so true..

And the thumbnails are working fine on iPad / iPhone with youtube object.

but Incomedia I am waiting a fix asap in the next version of your audo/video object whichi does not works correctly

UPDATE PROTECTIOn is not here to do that ????

https://wsx5.afsoftware.fr

it works

because in your code

<video controlsposter="../immagini/1.png" >

you force to display a "poster" like a thumbnail 

Does  it it this ?

... yes, that's right ...

we are waiting for the response of the STAFF from tomorrow

Hello FALCK

I was definitely able to verify that on iOS the poster does not seem to be visible.

I am unsure whether this is due to an iOS update or what, but I proceeded to notify the developers of this so that it might be analyzed further

I'll keep you posted here as soon as news becomes available

Thank you for your report

Stefano

GOOGLE TRANSLATE ---

Bonjour FALCK

J'ai pu vérifier que sur l'affiche, l'affiche ne semblait pas visible.

Je ne sais pas si cela est dû à une mise à jour iOS ou quoi, mais j'ai néanmoins averti les développeurs afin que l'analyse soit plus approfondie.

Je vous tiendrai au courant dès que des nouvelles seront disponibles

Je vous remercie pour votre rapport

Stefano

Hello FALCK

I've received news from the developers.

Due to iOS-specific browser policies, HTML5 Videos will never preload information on the video until it is started for the first time and this includes the "Preview" of the first frame of the Video.

It is surely possible to work-around this by specifying the Poster attribute for the video, which would unfortunately still require the user to reference a dedicated picture to show before the video is started.

I've notified the developers of this so that such an improvement might be considered in the future

Thank you 

Stefano

Hello Stefano,

It's strange .... for Incomedia it's always an issue with other part.. and never YOU !!!! Apple is new on the market... and they have just few products on the world wild market... You are really the best !!!!!

So this issue is an Apple issue...

hey incomdedia user's it's clear no !!!!!!! ...heu not user's....customer's....
So this issue is not important.
Incomedia has no knoledge to fix it....

UPDATE PROTECTION.... Where are you !!!!
just to develop some new colors, popusp, icons, and NEVER customers ISSUES

Yes I am not happy, because it's 90% of BULSHIT with your explanations. "We have forwarded this information to the developers ..blabl blabla "...

And your Bulshit dev team  eats pizzas or spaghettis.....
But C++ or other coding language is too complicate for them !!!!!!!!!!!!!!!!!!!!!

But there is NO EXPERTS in DEV....that's the true...

Noting is NEVER fixed...

Bulshit team. that the reality.
I am impatient to see the new version and customers fixes !!!!!!!!!!!!!!!!!!!!!!

AXEL

https://wsx5.afsoftware.fr

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