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Brandon M.
Brandon M.
User

Error xml 897, 57  en

Autor: Brandon M.
Visited 108, Followers 1, Udostępniony 0  

Hi everybody,,

I can not open my project file, and my back up can't restore too

Please help! many thanks

Posted on the
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Brandon M.
Brandon M.
User
Autor

error xml document 897, 47

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Posted on the from Brandon M.
Brandon M.
Brandon M.
User
Autor

error xml document 897, 57

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Posted on the from Brandon M.
Esahc ..
Esahc ..
Moderator

Brandon, there is obviously some reluctance to being the one who tells you all may be possibly lost.

However, you say that restore failed, is this because you found a backup and clicked on redo and that did not fix it or were there no backups available?

If backups exist it is possible that renaming some files in the project directory may fix the issue, so assuming there are files in the backup directory in the project folder please supply a screen capture of the actual project directory so we can advise.

Can we also assume that you have never gone to step 5 and exported the project in order to create an iwzip file (the only true backup including source)? I note that this type of error has beset you before, in future please regularly create the iwzip (& rename if you want multiple fall back positions). Whilst error in xml document still happens, it was much more common in older versions.

Please advise

(please be aware that Incomedia cannot assist, the version you are using is very old)

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Posted on the from Esahc ..
Brandon M.
Brandon M.
User
Autor

Hi Esahc, Thank you for your advice and comments, I really appreciate it

I can't restore backing up by clicking "redo" I forgot to back up for the last few months, and finally I got this problem, I was very disappointed

I will try to remember to always back up as you suggest

and I also hope to change the newest version of the webx5 soon,

of course, with a 50% discount from Incomedia

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Posted on the from Brandon M.