WebSite X5Help Center

 
Philomena C.
Philomena C.
User

I am unable to access and update my website at all  en

Autor: Philomena C.
Visited 538, Followers 1, Udostępniony 0  

Website X5 Evolution version 8, fully licensed

The application was working fine. I did updates on 18th March and looking back, it appears on that date a New Site backup was created (not by me) 

The application wouldn't open up the .iwp main page to load the website as it can't find the location.

When I load Incomedia X5, I get a black box in front of the main screen. Wehn I try to either create new or launch existing site, I get  message saying run time error 35600, index out of bounds.

website :www.zumbainbristol.co.uk

Can anyone help please - this site is critical right now as customers are directed to look there for information about current changes to my business and I can't make any changes.

Thanks

Philomena 

Posted on the
1 ODPOWIEDZI - 1 POMOCNY
Andre E
Andre E
Moderator

First thing might be to do a new install, goto top right pulldown, select download and download latest version and install that one.

Hopefully this will be enough.

Czytaj więcej
Posted on the from Andre E