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Arif K.
Arif K.
User

I lost my backup files, when carry my hdd different laptop  en

Autor: Arif K.
Visited 1298, Followers 1, Udostępniony 0  

Dear Sir;

My iwzip files and backups disappeared after I moved my hdd to my other computer. I entered the serial number correctly and activated the program. I can not find it. Thank you

Posted on the
11 ODPOWIEDZI - 1 POMOCNY
Paul M.
Paul M.
Moderator

Hello Arif,

The IWZIP file is exported to the location of your choice (which you select in Step 5).  If you search this location on your hard drive then the file(s) should be there.

Alternatively, you could search the entire hard drive for files with an .iwzip extension.

Unfortunately there is nothing you can do if you cannot locate the previous project files on the HDD.  You may have inadvertently wiped or overwritten them when relocating the drive.

Kind regards,

Paul

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Posted on the from Paul M.
Arif K.
Arif K.
User
Autor

i check again. i did not backup. but how can lost my project files. can i get back lost projects? only chance my laltop for a few days. when i enter my licence again my first laptop and lost my projects. i did not format only chance my hdd and enter licence. 

Or 

where projects files or what is files?

Regards

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Posted on the from Arif K.
Paul M.
Paul M.
Moderator

IWZIP files are exported to the location which you personally select in Step 5 > Export > Export the Project

Evo project files can be found (by default) at the following location on the PC where WebSite X5 is (or was) installed... C:\Users\name_of_Windows_user\Documents\Incomedia\WebSite X5 - Evo  (replace 'name_of_Windows_user' with your actual Windows username!)

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Posted on the from Paul M.
Arif K.
Arif K.
User
Autor

I'd like to post a downloadable file link on our website. I haven't found it yet. Can you help me?

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Posted on the from Arif K.
Paul M.
Paul M.
Moderator

I'm sorry, Arif...  I don't understand what you mean.  Could you explain further?

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Posted on the from Paul M.
Arif K.
Arif K.
User
Autor

I want to put downloadable files (pdf, pic, etc) when our website is clicked.

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Posted on the from Arif K.
Arif K.
Arif K.
User
Autor

I found that my project files are still in place as is. But there are no *.iwzip files in it. How can I import *.iwprj2 files? 

Regards

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Posted on the from Arif K.
Paul M.
Paul M.
Moderator

You might simply need to adjust the path to your projects folder.  Try this first.  It sounds like your project files are still present, but you need to point WebSite X5 to them:

What are the Projects and how to manage them

IWPRJ2 files can't be imported, but you can use them to restore a project as long as you have all the other necessary WebSite X5 project files and folders too.

There was a lengthy discussion about this just the other day.  Please see the following thread where the whole procedure is outlined:

https://helpcenter.websitex5.com/pl/post/233262

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Posted on the from Paul M.
Paul M.
Paul M.
Moderator

That's very good news...  and thanks for letting us know, Arif.

Best wishes

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Posted on the from Paul M.