Project won't save or backup 
Autor: Michael Whiteley
Visited 1169,
Followers 1,
Udostępniony 0
I am using the current version of Website X5 Evo. When I try to save the project I am working on I get an error message that "Access to the path is denied". I have never had this difficulty before (long time user). I also tried to backup my project and I get an error that it couldn't be backed up. I have tried changing the location for saving and backing up but no change. Any thoughts?
Posted on the
Michael, if this is a Win 10 machine have you restarted it recently (restart, not turn off/on)? Are you running any sync software (eg one drive, box, etc) or perhaps backup software? If so, disable. Still not working? Try starting WX5 as administrator. Are you working locally (not across network or external drive)?
If all the above fails, are you running 3rd party antivirus/malware/firewall/vpn? Please temporarily uninstall or disable.
If you are using the built in backup, please do not. It is not comprehensive and it uses the same folder as your project. Please go to step 5, export project and create an iwzip (you can choose where it gets saved and possibly even append the date to the name), I choose never to include backups or preview. The iwzip is comprehensive and reliable and will let you restore the project (import) even to different hardware.
Please let us know if none of the above solves the problem.