Weird behaviour in Firefox 
Autor: Adrian E.
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I'm using X5 v11 and have just completed updating my site. I have a members only area called the "Masterclass" which appears to display perfectly in Edge, IE, Chrome, and Android but in Firefox it is doing something very odd (see attached screenshot).
There is a huge blank space in between 2 sentences. This space does not appear in the page being created and there is no table so I cannot correct any row height. As I say, this space is not there in any other browser, nor in X5's preview. I have not forgotten to upload the css file so I really am at a loss as to what could be causing it?
Any suggestions would be warmly appreciated.
Posted on the
Autor
In addition to my previous post, I note that when previewing the page in Firefox, there is no blank space (screenshot attached). It only appears once the page is uploaded and live. I tried emptying Firefox's cache and reloading the page but it made no difference. I even regenerated it in X5 and tried uploading it again. Still the same...
Adrian, since it only happens online have you tried deleting ALL content in your hosting account and doing a full upload?
If this sounds daunting, you could create a temp directory in your hosting account and do a full upload, then check if this fixes the problem.
Autor
No, I haven't but the problem with that is the server/domain hosts images and files that are used in mails and on other peoples' sites. These other items are scattered all over the place on different drives and I have no genuine idea which files they are so reupping them again would be impossible.
Besides which, it is only this one page that is affected.
Actually, to add more fuel to the fire, I just tried looking at that page in the same version of Firefox on another PC and it displayed perfectly. This machine is brand new having been purchased last month therefore I cannot blame hardware or Windows. I'm kind of leaning towards the possible effect of a rogue Firefox extension. I will check those out.
Incidentally, if I gave you access to the page concerned via PM, could you test it in Firefox on your machine and tell me if you see this huge blank space or not, please?
No probs. gordon at esahc.com
Adrian, as I replied in the email, there is no gap displayed in my firefox.
Since it appears only to happen in your firefox, you could try click help and refresh firefox.
Autor
I just tried refreshing Firefox and it is still happening.
Well, the most important thing is that others see it as it should be and as it seems perfect on my other PC as well as yours, I can live with it looking odd on mine.
Once again, thanks for your input Gordon.