WebSite X5Help Center

 
Thomas R.
Thomas R.
User

Ftp freezes at 35% and won't continue  en

Autor: Thomas R.
Visited 830, Followers 1, Udostępniony 0  

I put a different question out earlier today but now looks like my problem is on the FTP in Website X5.  When uploading, it freezes at a percentage and won't move again.  I tried to export to a directory on my hard drive, then used an outside FTP client for the files - that worked, but without page permissions!  So it appears it is FTP related. Picture attached of my settings.  This started after the Website X5 Pro update last week, currently running 2021.5.4.  And hlep would be greatly appreciated.

Posted on the
6 ODPOWIEDZI
Aleksej H.
Aleksej H.
Moderator

Hello. Try disabling compression. Try to reduce the number of connections.

Czytaj więcej
Posted on the from Aleksej H.
Thomas R.
Thomas R.
User
Autor

My current upload is at 36% after 15 hours, it only moved 1%.  I did try reducing connections and disabling compression still locks up.

Czytaj więcej
Posted on the from Thomas R.
Andreas S.
Andreas S.
Moderator
Najlepszy Użytkownik miesiąca DE

How big is your project? Is it more than 10GB in size?
If it is relatively small, then something is blocking the upload or it always goes into a loop.
Try uploading another project to a subfolder on the server and see if that uploads as slowly! If so, then something is blocking the PC.

Czytaj więcej
Posted on the from Andreas S.
Thomas R.
Thomas R.
User
Autor

I've tried this on 2 PCs, same result on both.  Is there a chance the OneDrive that I was using did something to a file somewhere?  It is not larger than 10gb, but has hundreds of pages, rebuilding would be overwhelming.

Czytaj więcej
Posted on the from Thomas R.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Czytaj więcej
Posted on the from Aleksej H.
Andreas S.
Andreas S.
Moderator
Najlepszy Użytkownik miesiąca DE

Did you put the project path on an Onedrive?
From my own experience this is not ideal and can lead to problems. I stored my projects locally on the hard drive and then put my backups in a cloud.

Czytaj więcej
Posted on the from Andreas S.