WebSite X5Help Center

 
X5 Croatia
X5 Croatia
User

Facebook plugin... Again  en

Autor: X5 Croatia
Visited 1141, Followers 1, Udostępniony 0  

It would be nice to remove the plugins that do not work, facebook plugin works a little bit does not work ... If it is a mistake to facebook then it would be correct and fair to tell users of the X5 application, and if it is up to your application then fix or remove the module .. . Thank you.

Posted on the
7 ODPOWIEDZI
X5 Croatia
X5 Croatia
User
Autor

Yes, in the EN please...

Czytaj więcej
Posted on the from X5 Croatia
Aleksej H.
Aleksej H.
Moderator

I have just checked this object. It seems to be working fine.

Czytaj więcej
Posted on the from Aleksej H.
X5 Croatia
X5 Croatia
User
Autor

Im my case still don't work. preview on computer and web preview... Logon to facebook in the same browser...

Czytaj więcej
Posted on the from X5 Croatia
Incomedia
Stefano G.
Incomedia

Hello Croatia

Unfortunately, the issue comes from neither the software nor Facebook itself but to how modern tracing mechanisms are handled in modern browsers. Due to the ways Facebook used to retrieve information, there are now many factors that need to be satisfied for the Facebook plugin to appear. You can find more information on this directly on Facebook's documentation page

Unfortunately, this has nothing to do with WebSite X5 and the software has no control over how the Facebook plugin works. If the computer of the owner passes all checks about privacy configuration, the Object will work accordingly

I apologize for not being able to help further with this. The situation with GPDR caused many defects with this system and only after some time perhaps the system itself will being to be easily displayed on websites again

I remain available here

Stefano

Czytaj więcej
Posted on the from Stefano G.
Giuseppe Guida
Giuseppe Guida
User

That plugin only works if you enter web addresses of Facebook Pages and not personal Facebook profiles, could that be the problem?

Czytaj więcej
Posted on the from Giuseppe Guida
X5 Croatia
X5 Croatia
User
Autor

In my case, it doesn't work. I'm going to try to do some research, so I'm going to report here...

Czytaj więcej
Posted on the from X5 Croatia