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Nhojo K.
Nhojo K.
User

Contact Form not working  en

Autor: Nhojo K.
Visited 1400, Followers 1, Udostępniony 0  

Hi, using Incomedia Website x5 Pro 2022.1.6but the problem is contact forms are not working, every time trying to enter some details and send it shows a popups notification that "Data will be sent to the e-mail address '***' when the Website is uploaded on the server."
I can not understand this notification because the website is live on the server so which server it's referring to here? Need help. 

My website contact page  https://dng.or.tz/contact-us

Notification captured

Posted on the
4 ODPOWIEDZI - 2 USEFUL - 1 PRAWIDłOWA ODPOWIEDź
John S.
John S.
User

X5 tells you:

You are in preview and some functions will only be available when the project is uploaded(exported) to the server.

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Posted on the from John S.
John S.
John S.
User

It is because preview only function concerning html,css and JS. If a page requires PHP then it is not possible in preview - it requires a server.

When you have uploaded/exported the project, then PHP is available and the message will not be shown. The page should then function - unless some settings are missing or are incorrect.

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Posted on the from John S.
JiPeR 48
JiPeR 48
Moderator

Hello,

Maybe you should check the project URL?

J.P.

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Posted on the from JiPeR 48
Incomedia
Elisa B.
Incomedia

Hi there!

Thank you for getting in touch. 

In order to test this function, your website has to be exported online. You can possibly use a test folder of your server for that. 

Thanks! Kind regards.

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Posted on the from Elisa B.