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Thomas H.
Thomas H.
User

Sftp transfer of website to hoster  en

Autor: Thomas H.
Visited 484, Followers 1, Udostępniony 0  

Dear madam / sir

I am going to transfer my website to the server of the hoster by using sftp. However, I cannot get a connection to the server. Error message "Die Verbindung zum Server konnte nicht hergestellt werden." 

My login and password to connect to the server are okej. If I am using FileZilla or WinSCP the sftp to connect to the same server the connection can be established. Even If I am using unencrypted ftp the connection works fine as well.

Is there a log file intergrated in WebSite X5 where I can get further information?

An earier version of WebSite X5 (2021) works fine with sftp but the present...

Kind regards

Thomas

Posted on the
1 ODPOWIEDZI - 1 POMOCNY
Aleksej H.
Aleksej H.
Moderator

Hello. Try different ports (you can check this in the technical support of your hosting). Try FTPS. Also temporarily disable your antivirus, firewall and any other protection. Do not use VPN or proxy.

"Is there a log file intergrated in WebSite X5 where I can get further information?" - as far as I know, no.

"Even If I am using unencrypted ftp the connection works fine as well." - I am using a connection without encryption.

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Posted on the from Aleksej H.