WebSite X5Help Center

 
Fabio B.
Fabio B.
User

Reserved Access page html Error 500  en

Autor: Fabio B.
Visited 803, Followers 1, Udostępniony 0  

Hi everyone,

I've just exported a new website to the internet!

However, one of the pages (Login, a Locked page) does not work, it says HTML ERROR 500 (https://londonosteopathicsociety.org.uk/download-members-area.php).

It's the only one .php instead of .html, probably because it's a Reserved Access for members Login that I've also used, and it works, on my other website (https://www.osteopathfabio.com/imlogin.php?loginstatus=-3).

When I exported the website it said that the PHP version is 5.6.40 (see attachement), but actually it was 7.3 and I uploaded to 8.2 (see below)

What can I fix for that page to work? I believe it depends on the web hosting (www.123-reg.co.uk) and maybe something to do with PHP. For my other website I've used one.com and the website worked perfectly.

Thank so much in advance!

Fabio

Posted on the
1 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Aleksej H.
Aleksej H.
Moderator

Hello. Please write about your problem to your hosting technical support service. Most likely the problem is on their side. For now I recommend using PHP 8.2.

Czytaj więcej
Posted on the from Aleksej H.