WebSite X5Help Center

 
Les L.
Les L.
User

Shopping Cart displays Generic error on checkout  en

Autor: Les L.
Visited 221, Followers 1, Udostępniony 0  

I get Generic error on checkout in shopping cart

Please advise solution

Posted on the
9 ODPOWIEDZI - 1 POMOCNY
Axel  
Axel  
User

Hello Les,

Please check the setp 5 during export and put the URL with HTTPS.

Into your source code the export seems not correct

Axel

Czytaj więcej
Posted on the from Axel  
Axel  
Axel  
User

A full Https is mandatory for all payments solutions

Czytaj więcej
Posted on the from Axel  
Les L.
Les L.
User
Autor

Ive fixed this issue... but still get the error. Any other possible issues to deal with ?

Czytaj więcej
Posted on the from Les L.
Incomedia
Eric C.
Incomedia


Hello,
unfortunately when inspecting the page no additional details about the error are displayed during checkout.
I would suggest contacting your hosting provider to investigate.
What PHP version are you currently using on the server?

Eric

Czytaj więcej
Posted on the from Eric C.
Les L.
Les L.
User
Autor

See attrached details 

Czytaj więcej
Posted on the from Les L.
Les L.
Les L.
User
Autor

Thanks ... Ive chosen the correct php version on the server & the issue is now resolved

Czytaj więcej
Posted on the from Les L.
Axel  
Axel  
User

Hello,

Les L.
Thanks ... Ive chosen the correct php version on the server & the issue is now resolved

To help other users, which PHP version has fixed your issue ?

Axel

Czytaj więcej
Posted on the from Axel  
Les L.
Les L.
User
Autor

In Cpanel MultiPHP Manager set PHP version as attached 

Czytaj więcej
Posted on the from Les L.
Axel  
Axel  
User

If everything is OK, don't forget to close your ticket. wink

Czytaj więcej
Posted on the from Axel