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Marcio N.
Marcio N.
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Will I lose my plugins when migrating to Agency(2024.3)?  en

Autor: Marcio N.
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If I have a Pro license (2024.1.9) and now want to upgrade to Agency (2024.3), will I lose all the plugins I purchased with the Pro license? I’m not sure how it works, but if I purchase the upgrade, will I still have access to the plugins I bought in Pro and be able to use them in Agency??

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Marcio N.
Marcio N.
User
Autor

I am interested in upgrading to the new version (Agency) since I work as a Freelancer, but before doing so, I bought a lot of plugins with the Pro version, and I’m afraid that when I upgrade, I won’t be able to use the plugins and will have to buy everything again.

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Posted on the from Marcio N.
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Eric C.
Incomedia

Hello Marcio,
the optional objects you have purchased are associated to your account, and the same applies to templates, so if you activate the Agency version on the same account where you have these purchases, they will be available in this version as well.

Eric

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Posted on the from Eric C.
Marcio N.
Marcio N.
User
Autor

So, will the plugins purchased in the Pro version be usable in the Agency version?

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Posted on the from Marcio N.
Incomedia
Eric C.
Incomedia

Hello Marcio,
yes, as long as the account is the same.
An issue has been reported about the visibility of objects in the Agency version, but this is a temporary issue that we are working on to fix.

Eric

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Posted on the from Eric C.