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Cyril L.
Cyril L.
User

Email user name and password  en

Autor: Cyril L.
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I'm using Website X5 pro 2024.3.2 (the latest version) Hosted by Website x5. I'm try to add my website email address on my iphone, I'm a little lost. Where can I find the username and password for my email credentials? for example, ***, I have set up from my hostings.

Also when I go into the website x5 dashborad/Email/Access, the Roundcube Webmail need a username and password too, where is that pls?

Appreciate for your help, thanks a lot.

regards,

Cyril,

Posted on the
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Eric C.
Incomedia

Hello,
you can find the credentials/parameters for the addresses associated to your domain by entering your web hosting panel at the link below, and accessing the relevant hosting space.

https://helpcenter.websitex5.com/en/community/users/59830/webhosting

You will find the E-mail section with the Manage E-mail button.

Eric

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Posted on the from Eric C.
Cyril L.
Cyril L.
User
Autor

Hi Eric thanks for your quick reply.

Im aware how to create an email and password from website x5 Dashboard but when you set up an email account on your phone or laptop you need a username also this is what i cannot fined (whats my username?).

Regards 

Cyril

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Posted on the from Cyril L.
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Eric C.
Incomedia

Hello Cyril,
I am not certain of what specific app you are configuring, but usually all needed parameters are the ones to be found in the Manage e-mail section.
What is referred to as username might be the e-mail address itself, especially if a password is also requested.

Eric

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Posted on the from Eric C.