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Bill V.
Bill V.
User

Unable to Connect To Server since Update  en

Autor: Bill V.
Visited 150, Followers 1, Udostępniony 0  

Since an update (presumably 2026.2.2) plus an update I installed today, I get an error message when attempting to upload to my 20i webspace

I have tried with 2 websites & experienced the same problem:

https://www.kingsheathrooms.co.uk/

https://kingsheathsportsclub-com.lhr.stackstaging.com/?nocache (see attached screenshot)

Posted on the
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Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca DENajlepszy Użytkownik miesiąca EN

Have you checked whether the FTP parameters are correct, especially whether the unreadable password is also correct?

Perhaps one of the updates accidentally changed the FTP parameters in WebSiteX5.

It is best to type in the data, i.e. not copy and paste, so that invisible control characters are not copied.

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Posted on the from Daniel W.
Incomedia
Eric C.
Incomedia

Hello Bill,
I am sorry about the issue.
Have you already checked whether a password may have expired, or have you successfully reached the server with the same parameters using a different FTP tool than WebSite X5, such as FileZilla for example?
I remain available.

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Posted on the from Eric C.