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Orhan Akcicek
Orhan Akcicek
User

Multi currency calculation in payment page  en

Autor: Orhan Akcicek
Visited 22, Followers 0, Udostępniony 0  

Hello,

I would like to ask about local currency calculation at the last step when the customer pays in their currency. We upload product prices in euros, but the customer wants to pay in TL or USD.

Is it possible to link currency calculation to?

I use the Iyzico payment system in Turkey and wrote special PHP code after a lot of hard work. But in Turkey, many customers want to pay in Turkish lira or euros.

Do you have any ideas?

Posted on the
1 ODPOWIEDZI
Daniel W.
Daniel W.
User
Najlepszy Użytkownik miesiąca EN

The Incomedia staff should be back online here on Monday.

Perhaps there are WebSite X5 users who have implemented something like this and can provide some information.

I have no experience with different currencies and simply asked Google AI and received this answer (no guarantee), see below.

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Overview with AI

No, by default, customers cannot pay directly in a different currency if the prices in the WebSite X5 online shop are fixed in euros (€). The shop debits exactly the amount and currency that are set in the system for the product.

However, depending on the chosen payment provider (e.g., PayPal or Stripe), international customers have two options to complete the purchase:

  1. Automatic conversion by the payment provider: A customer with a US dollar account can pay via PayPal. PayPal then automatically converts the euro amount to dollars. However, the customer often pays unfavorable exchange rates and additional conversion fees from their bank or PayPal.
  2. Price display vs. primary currency: In the advanced settings of WebSite X5, usually only one primary currency can be defined for billing.

If you want to actively allow your customers to pay in different currencies (such as USD or TRY) without hidden fees, you would have to create separate language or country versions of your website for the respective regions and store the prices in the corresponding local currency there.

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Posted on the from Daniel W.