Hello Sebastian,

you can install it on your new pc as long as you use the same email / password you used for the version 8 of the software.

If you need further help please write back, thank you

hi,

i installed new version fine. However I am having strange problem.

Each time i export my project to the disk and upload files they disappear.

only .html files disappear. other files and folders are fine. why is this happening?

regards,

sebastian

Hello Sebastian,

are you using the FTP engine provided by WebsiteX5 in the last step or you are using a different FTP program?

Please try to use the internal one.

If you first export your site in a local folder and then use an external FTP program for uploading the files on your hosting provider and you miss some files, I guess the problem is related with this external program.

Hope this helps

Hi,

this time i used built in FTP.

still having issues, some html files are missing after uploading.

all works fine exported to local disk.

Hello Sebastian,

Could you tell me what exactly are those files that are missing? Did you verify in your hosting space that those files weren't actually stored or are you just trying to reach them for your site?

Moreover may I kindly ask you to provide me with the url of your site?

Keep me updated, thank you