Contact Email Page not working
Autor: Babar Jawaid
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Contact email page on website: www.eltorcidorentals is not working. In one of your forums Neomi of Websitex5 intimated that "to make sure that PHP5 is running and properly configured on the server". I have now receivd a response from the Provider and is as follows:
In regard to php mail, please note, in order to be able to send email through the hosting accounts that we offer you must use the following relay server in your code:
- Server: relay-hosting.secureserver.net
- Port: 25
Please explain how I am able incude these instructions in your Email Form object.
Also one of the text field related to" No of Persons" on the Contact Page of the aforementioned website does not work and no explanation given and am not able to rectify this fault.
Please revert with a solution.
Thank you
Posted on the
Hello Babar,
we use simply the php function "mail" in order to send email from your site, the answer from your hosting provider seems to be related with SMTP parameters that we don't use.
You can simply try to change the email script level in step 0 -> preferences. Choose one script level different from the current one and then export again your site, please try with every choose.
Hope this helps
I finally got the email to send, by changing the script level (even though my server uses the latest version of PHP5.
However, the email does not send attachments. Any solutions?
Hi Rick,
if you have set the "low level script" the attachments are not supported.
Try set "low quality server script" and retry, if the attachments not be send, probably this is a server problem that not support this function.
My suggestion is than try to export your site in another server (or in another free server if you prefer) and test the email form.