WebSite X5Help Center

 
Craig D.
Craig D.
User

Search Function Fails To Work  en

Autor: Craig D.
Visited 1438, Followers 1, Udostępniony 34  
Tagi: search

Search function fails to work on website and following pages when homepage is located in subdirectory (ie www.web.com/site/index.html & www.web.com/site/page2.html). Search does not find info on page2.

Posted on the
9 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Incomedia
Steve J.
Incomedia

Hello Craig, can you send me the URL you tested. I tried on our website where we have different subfolder (en, es, de, etc) and it works. Here is the page:

http://www.websitex5.com/en/imsearch.php?search=evolution

Let me know

PS: I see you are probably using the demo version, this function is not avaiable in the demo version.

Czytaj więcej
Posted on the from Steve J.
Incomedia
Steve J.
Incomedia

I confirm you that this account is not linked to your  licence. Can you please let me have the LicenseKey or the other email you used to register. In this way I can link it to this account. 

The problem could be related to the fact that PHP cannot read the  pages. Please try enter a Text Object with some text and search for this text. Moreover you can also set a description for the pages (Step 2 | Page Properties) and search for it.

Let me know.

Czytaj więcej
Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

The email address associated with the license is ***.

Thank you.

Czytaj więcej
Posted on the from Craig D.
Incomedia
Steve J.
Incomedia

I moved your license here, you should view in your Licences here.Wink

Czytaj więcej
Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

I have added text objects to search.html page.  I have also added page descriptions and key words.

Thank you.

Czytaj więcej
Posted on the from Craig D.
Craig D.
Craig D.
User
Autor

Any ideas why the search fails to work?

Thanks.

Czytaj więcej
Posted on the from Craig D.
Incomedia
Steve J.
Incomedia

Hello Craig, sorry for the late... I cannot understand why it doesn't work for you. I think that the only reason could be the fact the that FOPEN of PHP is not able to open the HTML files from your server folder. I think it could be a good idea to check this together with your server provider. Let me know if you have news about that.

Czytaj więcej
Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

I am using GoDaddy as my web host provider.  I upgraded the software on the windows based server to IIS 7 from IIS 6.  This seems to have fixed the problem.

Thank you.

Czytaj więcej
Posted on the from Craig D.