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Craig D.
Craig D.
User

Search Function Fails To Work  en

Autor: Craig D.
Visited 1545, Followers 1, Udostępniony 34  
Tagi: search

Search function fails to work on website and following pages when homepage is located in subdirectory (ie www.web.com/site/index.html & www.web.com/site/page2.html). Search does not find info on page2.

Posted on the
9 ODPOWIEDZI - 1 PRAWIDłOWA ODPOWIEDź
Incomedia
Steve J.
Incomedia

Hello Craig, can you send me the URL you tested. I tried on our website where we have different subfolder (en, es, de, etc) and it works. Here is the page:

http://www.websitex5.com/en/imsearch.php?search=evolution

Let me know

PS: I see you are probably using the demo version, this function is not avaiable in the demo version.

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Posted on the from Steve J.
Incomedia
Steve J.
Incomedia

I confirm you that this account is not linked to your  licence. Can you please let me have the LicenseKey or the other email you used to register. In this way I can link it to this account. 

The problem could be related to the fact that PHP cannot read the  pages. Please try enter a Text Object with some text and search for this text. Moreover you can also set a description for the pages (Step 2 | Page Properties) and search for it.

Let me know.

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Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

The email address associated with the license is ***.

Thank you.

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Posted on the from Craig D.
Incomedia
Steve J.
Incomedia

I moved your license here, you should view in your Licences here.Wink

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Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

I have added text objects to search.html page.  I have also added page descriptions and key words.

Thank you.

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Posted on the from Craig D.
Craig D.
Craig D.
User
Autor

Any ideas why the search fails to work?

Thanks.

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Posted on the from Craig D.
Incomedia
Steve J.
Incomedia

Hello Craig, sorry for the late... I cannot understand why it doesn't work for you. I think that the only reason could be the fact the that FOPEN of PHP is not able to open the HTML files from your server folder. I think it could be a good idea to check this together with your server provider. Let me know if you have news about that.

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Posted on the from Steve J.
Craig D.
Craig D.
User
Autor

I am using GoDaddy as my web host provider.  I upgraded the software on the windows based server to IIS 7 from IIS 6.  This seems to have fixed the problem.

Thank you.

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Posted on the from Craig D.