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Nikita C.
Nikita C.
User

Projects can not be opened or created  en

Autor: Nikita C.
Visited 2271, Followers 2, Udostępniony 0  

Problem Event Name: APPCRASH Application Name: WebSiteX5.exe Application Version: 10.0.4.28 Application Timestamp: 516bc776 Fault Module Name: clr.dll Fault Module Version: 4.0.30319.1 The time stamp module with the error: 4ba1d9ef Exception Code: c00000fd Offset exceptions: 00355bc5 OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1049 Additional Information 1: 7275 Additional Information 2: 7275816f8f7cdaef995d4f18464461bd Additional Information 3: 2c20 Additional Information 4: 2c20acb056bbeb94ac7c6382f0222cfb

Posted on the
6 ODPOWIEDZI
Incomedia
Claudio D.
Incomedia

Hello Nikita,

Please try to uninstall the .NET Framework 4.0 and then use following cleanup tool:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done reinstall the .NET Framework from following link:

http://www.microsoft.com/en-us/download/details.aspx?id=17718

Please check also if after there are any windows updates and then test the program again.

Please keep me updated.

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Posted on the from Claudio D.
Nikita C.
Nikita C.
User
Autor

I've done everything you've written, but the program still does not open the projects.

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Posted on the from Nikita C.
Nikita C.
Nikita C.
User
Autor

I even tried to remove projects from the documents folder, but still nothing has changed.

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Posted on the from Nikita C.
Nikita C.
Nikita C.
User
Autor

Can I reinstall the program? or nothing will change?

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Posted on the from Nikita C.
Isabella G.
Isabella G.
User

I think you have the same problem I have...

Take a look to my post and doc I've enclosed. I've not finded a solution yet.

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Posted on the from Isabella G.
Incomedia
Claudio D.
Incomedia

Hello Nikita,

Yes you can reinstall the program. Try to uninstall it and then delete the WebSite X5 folder in program files. Once done download the latest installer from your answers.websitex5.com profile and then reinstall the program again.

Try to check always for Windows Updates because it was already reported this issue on the Microsoft website and with the automatic updates it should have been fixed: http://support.microsoft.com/kb/2640103/en

Please keep me updated.

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Posted on the from Claudio D.