Ana,

First of all you need to update to latest version.

Further more after changing user name / password and upload it helps to delete your cookies

See that the webpage name on start page is correct.

The prgram says i have the most recent version... Have erased the public_html completely and uploaded everything again.. Still doesn't work :/

check and make sure your host support .php

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck

http://www.wdesigners.us (new)

http://www.usx5.com (coming soon)(Sign up)

Yes the host supports php

is de URl gelijk aan de website URL?

controleer dit bij algemene instellingen!

* English

The URL is the same as the website URL?

Check the General Settings!

yes it's also correct. One question.. Maybe is that.. I don´t have a license inserted here on this website. Is that it?

you have a unregistrered version? 

or you mean on website X5 . com not inserted the license in youre profile? That doesn't matter

When you install the progam you insert the licensekey thats enough!

and what i say in general settings 

http://www.yourwebsite.com make sure this is correct!

Your host support php you said. 

You upload youre website with website X5 in step 5?

whats the URL from youre website? 

www.cerejeirasdefetais.com

I upload the site from step 5 and also exported to a folder and then sent with fillezilla. i made both.

One more question.... When i create a new user in Administrator, e insert the name, the user and a password. Then it says: Access page. I have the Home page selected. I have to creat anything or this doesn´t matter? What i mean is..... is enough to create a user and a password in Administrator section to access the www.mysite.com/admin area?

if you are creating a user (not admin) that means you have something over there in your website that you want to be locked and pnly people who have username and pass have access to it.

if you have page for your user, make sure you lock the page in step 2 (select the page) then hit the lock at the top, and make sure you assign your user to it.

if you have nothing special, then don't create user! just go ahead and edit the admin account to have your own username and password for admin area and leave the access page "homepage".

if you have any other questions, I would suggest first search to make sure that topic does not exist, then open a new topic related to your question.

if this post is the correct answer, please mark this answer as correct answer.

------------------------------------------------------------

Good Luck

http://www.wdesigners.us (new)

http://www.usx5.com (coming soon)(Sign up)

i have no protected pages. Only have one admin user to enter the admin area. That doesn't work. Still the same error: http://cerejeirasdefetais.com/admin/login.php?error

When i enter in www.cerejeirasdefetais.com/admin i enter the user and pass changed in admin area and it gives me that error :/ I've got no more users inserted

Host supports PHP for sure. Don't understand :/

what is your user and pass? if you want you can email me (info AT usx5.com)

------------------------------------------------------------

Good Luck

http://www.wdesigners.us (new)

http://www.usx5.com (coming soon)(Sign up)

User cerejeir

Pass rfcf2011

username or password incorrect

Yes i know, but that's the user and pass i have! i saw the file access.inc.php on public_html/res and it matches the user and pass. That's why i dont understand why it says wrong user or pass

ummmhhh and when you change the youre username and password and upload again? 

yes i've done it a lot of times. erased all public_html and uploaded again. Always the same (incorrect user or pass) error. :/

Okey, than i dont know sorry 

Yes i have that version but when i click update it tells me i have the most recent

Should i have any file with this name: imPrivateArea in my files inside public_html?!

In login.php that name is mentioned... And that file doesn't exist, the program doesn't create it

I can´t download because i doný have the license :/

You don't have a licence?

Then it will not work correct and support is not an option.

Bue Andre i have the product activeted on this laptop...

iff you activated than you have license! otherwises not

Yes i activeted the program

Anthony i REALLY apreciate your help! I'll contact the my web host to see what i can do.

And again thanks!!! You really helped me and now i'm sure everything it's ok except the web host!