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Abdulmonem Alalwan
Abdulmonem Alalwan
User

Soundtrack does not work  en

Autor: Abdulmonem Alalwan
Visitado 1846, Seguidores 1, Compartilhado 0  

i put soundtrack in my website .. but it is not working on the site after publish??

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4 RESPOSTAS
Jamie B.
Jamie B.
User

What file format is it?

regards

jamie

www.x5tuts.com - x5 tutorials & forum

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Abdulmonem Alalwan
Abdulmonem Alalwan
User
Autor

thank you for your responsing 

it is MP3 format .. 

and not every mobile can display it .. like IPAD .. AND SAMSUNG NOT 3 AND TAB ..

WHAT CAN I DO ??

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Paul M.
Paul M.
Moderator

Hello Waseem,

For maximum compatibility with end-user devices you should convert your media files to .mp4 or .m4a format:

http://help.websitex5.com/en/v11/evo/index.html?ogg_video.htm

There are quite a few media converters available online, many of them free.

Kind regards,

Paul

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Jamie B.
Jamie B.
User

for music files there are 3 main files that browsers use, mp3, ogg, & wma unfortunately not every browser supports all 3 file formats, so the best thing to do would be to include all 3 file formats of the same tune then no matter what browser users use they should be able to hear it.

hope this helps

jamie

www.x5tuts.com - x5 tutorials & forum

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