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Abdulmonem Alalwan
Abdulmonem Alalwan
User

Soundtrack does not work  en

Auteur : Abdulmonem Alalwan
Visité 1844, Followers 1, Partagé 0  

i put soundtrack in my website .. but it is not working on the site after publish??

Posté le
4 RéPONSES
Jamie B.
Jamie B.
User

What file format is it?

regards

jamie

www.x5tuts.com - x5 tutorials & forum

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Posté le de Jamie B.
Abdulmonem Alalwan
Abdulmonem Alalwan
User
Auteur

thank you for your responsing 

it is MP3 format .. 

and not every mobile can display it .. like IPAD .. AND SAMSUNG NOT 3 AND TAB ..

WHAT CAN I DO ??

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Posté le de Abdulmonem Alalwan
Paul M.
Paul M.
Moderator

Hello Waseem,

For maximum compatibility with end-user devices you should convert your media files to .mp4 or .m4a format:

http://help.websitex5.com/en/v11/evo/index.html?ogg_video.htm

There are quite a few media converters available online, many of them free.

Kind regards,

Paul

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Posté le de Paul M.
Jamie B.
Jamie B.
User

for music files there are 3 main files that browsers use, mp3, ogg, & wma unfortunately not every browser supports all 3 file formats, so the best thing to do would be to include all 3 file formats of the same tune then no matter what browser users use they should be able to hear it.

hope this helps

jamie

www.x5tuts.com - x5 tutorials & forum

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Posté le de Jamie B.