When you export the cart, the prices from the options are not exported 
Autor: Huveneers A.
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Almost 2 year ago I asked the same question. When you export the cart, the prices from the options are not exported. So it's not possible to change everything in Excel ....and import again
I wait no almost 2 years. I can't use the export and import function because of that!
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Autor
I need also RESPONSIVE website and there are no answers. So I have decide to use Seo or CVV webshop
Autor
After 10 days still no feedback from Incommedia!
Hello Huveneers,
It may be on account of what you wrote above... the decision you made to use an alternative software... it reads as though the matter is closed from your perspective. Nonetheless I shall mark your post for the attention of the Incomedia support staff.
Kind regards,
Paul
Autor
I have a lot of other website who needs attention.... and build with X5
There are alternatives to use like ecwid which you just embed into your site, the free version is limited to 10 products but I am working on alternative solutions.
regards
jamie
Autor
I tryed ecwid but I would lile to have more options for customers to login and folow the order....etc, conect with exact-online....
Hello Huveneers,
The requests, also made in past are still kept in consideration by the developers. Unfortunately I cannot tell you if and and when a specific function will be added but I can assure you the developers are informed about it.
Many thanks!