Setup email style in settings but does not show when reply using contact page 
Autor: Oscar F.
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I experience difficulties when using a contact form in combination with an email layout. The email layout can be setup in the same system/project defaults page where you can find text formatting, (sub)menu formating etc.
The problem is that the layout will not be shown when a reply has been sent as a result of the contact form (sending a 'thank you for ..." confirmation). The recepient receives a plain text email and above following message:
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit
Does anyone know how to solve this?
I use Website X5 Evolution version 11 with Windows 8.1.
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Hello Oscar,
In the first instance please go to Step 4 Advanced Settings > Data Management and try each of the alternative 'Email form script types' in turn... send a test message using the contact form with each different script... check the reply message in each case to see if HTML formatting has been preserved.
I have attached a screenshot illustrating the setting you need to experiment with. Certain servers need specific scripts to work correctly. You will need to refresh/reupload your WebSite X5 project to the server after each change of script type, and please also clear your browser cache before using the contact form in every instance.
Please let us know how you get on.
Kind regards,
Paul