WebSite X5Help Center

 
Luca F.
Luca F.
User

Activation  en

Autor: Luca F.
Visitado 1912, Seguidores 1, Compartilhado 0  

recently when I start websiteX5 11 - a window come up requesting the activation key.

The software has been acvtivate at the time of purchase, why now keep asking to insert the activation key?

Publicado em
3 RESPOSTAS - 1 ÚTIL - 1 CORRIGIR
Incomedia
Claudio D.
Incomedia

Hello Luca F.,

Please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 v11 - Evolution and if the licence.iwl file is inside this folder.
If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Many thanks!

Ler mais
Publicado em de Claudio D.
Luca F.
Luca F.
User
Autor

no I don't have the files you mentioned

Ler mais
Publicado em de Luca F.
Incomedia
Claudio D.
Incomedia

Hello Luca,

Was it possible to find the folder under the path I wrote you?

If you couldn't find the path then you need to enable the view of hidden files and folder. You need to search under the admin username.

Many thanks!

Ler mais
Publicado em de Claudio D.