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Luca F.
Luca F.
User

Activation  en

Автор: Luca F.
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recently when I start websiteX5 11 - a window come up requesting the activation key.

The software has been acvtivate at the time of purchase, why now keep asking to insert the activation key?

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3 Ответы - 1 Полезно - 1 Корректно
Incomedia
Claudio D.
Incomedia

Hello Luca F.,

Please check if under C:\Users\ The Admin username \AppData\Local\Incomedia\ there is a folder called WebSite X5 v11 - Evolution and if the licence.iwl file is inside this folder.
If this folder exists and the file is there, copy the folder and paste it under c:\Users\ Your Windows username \AppData\Local\Incomedia and then start the program.

Many thanks!

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Размещено От Claudio D.
Luca F.
Luca F.
User
Автор

no I don't have the files you mentioned

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Размещено От Luca F.
Incomedia
Claudio D.
Incomedia

Hello Luca,

Was it possible to find the folder under the path I wrote you?

If you couldn't find the path then you need to enable the view of hidden files and folder. You need to search under the admin username.

Many thanks!

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Размещено От Claudio D.