Insuffient info on shopping order 
Autor: Anne V.
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I have received this message from someone whose website I maintain:
"I am receiving orders with a code number instead of the name of the item the customer requires. The latest one is numbered 160516-EN53, which means nothing to me. I can ask the customer what they wan by email, but it would be better if the order stated what product is required."
http://www.irishwolfhoundclub.org.uk/shop.html
I have checked the Shopping Cart and can't see anything wrong. Please can anyone help?
Many thanks.
Anne Vaudin
Publicado em
Hello Anne,
Please see the following thread which discusses this scenario:
https://helpcenter.websitex5.com/post/67864
These 'code numbers' are automatically generated order numbers, which can be cross-referenced to the emails which both buyer and seller receive, to check which items were purchased.
Kind regards,
Paul