WebSite X5Help Center

 
Branislav Z.
Branislav Z.
User

Opening main window  en

Autor: Branislav Z.
Visitado 1924, Seguidores 1, Compartilhado 0  

Hello,

my X5 13evo on Win8.1 worked fine so far. Now it hangs on "opening main window" screen when launched. I have tried to repair .NET 3.5 and 4.5 (disable and re-enable). It didn´t help.

Branislav

Publicado em
6 RESPOSTAS
Andre E
Andre E
Moderator
Usuário do mês EN

Strange, try a restart of pc, if it does not help make a printscreen, I have some difficultie in understanding wath you mean with opening main window. Do you mean preview? Or a page?

Thanks, let me know how it works out.

Ler mais
Publicado em de Andre E
Branislav Z.
Branislav Z.
User
Autor

I tried lot of things to do, nothing worked, I re-installed.

When the application is launched, there is a moving green strip in the app´s window and there are some signs like "library updating", "opening the main window". Right after that the app is launched. In my case, the app didn´t launch.

Ler mais
Publicado em de Branislav Z.
Branislav Z.
Branislav Z.
User
Autor

Yes, there was Win update installed meantime, including Net frames update. I guess these upadtes may cause X5 malfuctioning. (?)

Ler mais
Publicado em de Branislav Z.
Incomedia
Claudio D.
Incomedia

Hello Branislav Z.,

It can depdend on this. In this case proceed to disable the .NET Frameworks again and then uninstall them with this tool:

http://cid-27e6a35d1a492af7.skydrive.live.com/self.aspx/Blog_Tools/dotnetfx_cleanup_tool.zip

Once done download them from following linsk and reinstall them:

3.5

http://www.microsoft.com/en-us/download/details.aspx?id=21

4.5

http://www.microsoft.com/en-us/download/details.aspx?id=42642

Many thanks!

Ler mais
Publicado em de Claudio D.