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Andrzej K.
Andrzej K.
User

Polish user guide  pl

Autor: Andrzej K.
Visitado 1151, Seguidores 2, Compartilhado 0  

Dear Samantha,

It is impossible for me. I thought Incomedia as serious and reliable company. In such companies for each project (like Website x5) there is a schedule with all important things to do, deadlines and so on. You could say only" Unfortunately the user guide in Polish is not ready yet, I'm very sorry" As Polish man just I feel cheated and treated like a worse customer, because Polish translation "will update you as soon as possible". So where is deadline for Polish translation? For website in Polish there were deadline but Polish instruction is more important for me than advertisement in Polish...

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8 RESPOSTAS
Incomedia
Samantha M.
Incomedia

Hello Andrzej,

I wish to inform you that the User Guide in Polish will be published in January.
I will contact you personally when this will happen and keep you updated about this. 

Wishing you a lovely day,
Samantha

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Andrzej K.
Andrzej K.
User
Autor

And I didn't make it as private post - it should be known for the rest of community - it is very important thing for dome Polish people - as well as localization of gadets - e.g. Flip clock - it is in 15 languages but no Polish  - it is only a few minutes of programmers' work.

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Incomedia
Samantha M.
Incomedia

Hi Andrzej,

I wish to inform you that it is only a matter of days. I will write back very soon with good news!

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Andrzej K.
Andrzej K.
User
Autor

There is Polish user guide now,so i am waiting only for information about localization of Flip clock...

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Incomedia
Samantha M.
Incomedia

Hi Andrzej!

Yes! We released it yesterday, I would have warned you this morning.

I hope this update makes you happy!

I'm very sorry but the objects will not be translated into polish, they are only available in English.

Samantha

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Andrzej K.
Andrzej K.
User
Autor

I am sorry but you're lyingordo not know whatyou're writing - this object is avaiable in 15 languages, but not in Polish and there is no possibility to turn off subtitles. It is only 5 or 10 minuts for programmer!!! and making furious Polish people - https://helpcenter.websitex5.com/pt/post/162958

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Incomedia
Samantha M.
Incomedia

Hi Andrzej,

I understand your point of view, please don't be so mad. The translation into polish has not been added at the moment but if you think that it could be useful to you, it's a good thing you told us. 
I have been informed that it will be added very soon and I promise I will contact you personally to inform you when this will happen.

Many thanks,

Samantha

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Incomedia
Samantha M.
Incomedia

Good morning Andrzej,

I'm very glad to inform you that we have released the ''Flip Clock'' object in Polish as well. You will be able to find the update in WebSite X5 when you open it. 
I hope this makes you happy!

Have a nice day!

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