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Andrzej K.
Andrzej K.
User

What is this programm for if can I do nothing?  en

Autor: Andrzej K.
Visitado 47, Seguidores 1, Compartilhado 0  

It is a little dissappointing if I can do nothing for now, I don't know when I can do something. Five times I tried to open, five times collapsed. What compensation for inaction do you propose?

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3 RESPOSTAS
Incomedia
Eric C.
Incomedia

Hello Andrzej,
I am sorry that you have encountered issues.
Could you please clarify what occurred? Did WebSite X5 crash, and if so did you have the option to send a crash report?
I remain available.

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Publicado em de Eric C.
Andrzej K.
Andrzej K.
User
Autor

All day I tried to open a programm with template and messege could not import template. Only now did it happen...

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Publicado em de Andrzej K.
Daniel W.
Daniel W.
User
Usuário do mês DEUsuário do mês EN

Deutsche Telekom customers have been aware of problems with downloading templates and updates for a long time, see also this post from Incomedia

>> https://helpcenter.websitex5.com/pt/post/277058

I always advise customers with download problems to try it the next day, because it usually works.

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Publicado em de Daniel W.