Template Photolica does not work 
Autor: Cas Donker
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I bought Website X5 Evolution -13 and try to work with template Photolica and this does not work. I tried another and this was working ok. But I like to use Photolica. Is there a problem with the Photolica template??
Bij mijn net gekochte X5 Evolution versie 13 werkt de door mij gekozen Photolica template niet. Na deze te hebben aangeklikt komt wordt deze niet zichtbaar in de Bibliotheek. Wat is hier de oorzaak van?
Publicado em
Ik denk een fout in de template, dit zal Incomedia dienen op te lossen. Ik zal deze melding voor hun melden om te checken, zal na het w-end worden.
Bedankt voor het melden.
Probably a fault in the template, I have also no objects at all in them. This needs to be checked by Incomedia, I have set this post for them to react. please have some patience, Incomedia does not work in the weekends and need normally 1 or days to respond.
Thanks for reporting this.
MVG
BR
Andre
Autor
Dank je Andre, ik hoor graag wanneer het is opgelost, want ik zou graag deze template gebruiken.
Met vriendelijke groet,
Cas Donker.
Hi Andre & Cas,
This template works fine on my computer. See my screenshot in attachment.
It's not visible (only the title and not picture as other templates) but works if you click on the "invisible square" (click on it...)
I've the same problem with other templates without content on the header... On Photolica there is only a little PNG Logo. Other objects are on Row Formats of the pages.
Nice day to you,
J.P.
Hello Cas,
what do you mean exactly? I have tried to download, install and import the project and it works fine. What are you having difficulties with?
Please try to download it from the Download- Full Template section and please let me know if you can solve the issue.
Thank you, kind regards.
Autor
It is not possible to change the background picture and also it is impossible to put your own pictures in the galery because this galery is not installed.
I am a yearslong user of this website x5 I have differe bought different versions, before this version I had the pro version. I tried now the evolution 13 but I am not satisfied with it, please tell me how I can get my money back as X5 promisses.
Good day
Cas Donker
Hoi Cas,
Je hebt hem nu dus dat werkt weer een background picture kan altijd aangepast worden. En een galerij zet je er zo op.
Hier is een post over de achtergrond: https://helpcenter.websitex5.com/pt/post/161688
Aangezien ik hem niet met plaatjes hebt kan ik het niet checken maar ik verwacht dat het plaatje daar staat.
Hello Cas,
you can change each background picture on each page on Step 4- Row Formats.
As to the gallery, which one are you referring to? There is one on the Home page and one in the Photogallery one, in both cases the Masonry Gallery has been used, which you have to purchase separately, or simply substitute it by using the already integrated WebSite X5 Gallery.
Please let me know if there is something I can do for you. Kind regards.