Kernelbase.dll problem 
Autor: Krisztina F.Dear Incomedia!
After update, I can't open the program at all. I've read that many of us had the same problem, but I still can't solve it. (windows 7)
I ran the FRST, I read your post https://helpcenter.websitex5.com/pt/post/157225 (there wasn't "Winsock:" lines), tried to switch on and off windows framework, but nothing has changed.
Report:
Event log errors: =========================
Application errors:
==================
Error: (02/14/2018 08:41:28 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: A hibát okozó alkalmazás neve: WebSiteX5.exe, verzió: 14.0.6.1, időbélyeg: 0x5a81a163
A hibát okozó modul neve: KERNELBASE.dll, verzió: 6.1.7601.24000, időbélyeg: 0x5a499b18
Kivételkód: 0xe0434352
Hiba pozíciója: 0x000000000001a06d
A hibát okozó folyamat azonosítója: 0x93c
A hibát okozó alkalmazás indításának időpontja: 0x01d3a566fffc2bf2
A hibát okozó alkalmazás elérési útja: C:\WebSite X5 v14 - Professional\WebSiteX5.exe
A hibát okozó modul elérési útja: C:\Windows\system32\KERNELBASE.dll
Jelentés azonosítója: 773aaf88-115a-11e8-93fc-70f3953c979d
Error: (02/14/2018 08:41:16 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: A hibát okozó alkalmazás neve: WebSiteX5.exe, verzió: 14.0.6.1, időbélyeg: 0x5a81a163
A hibát okozó modul neve: KERNELBASE.dll, verzió: 6.1.7601.24000, időbélyeg: 0x5a499b18
Kivételkód: 0xe0434352
Hiba pozíciója: 0x000000000001a06d
A hibát okozó folyamat azonosítója: 0x928
A hibát okozó alkalmazás indításának időpontja: 0x01d3a56704b566fe
A hibát okozó alkalmazás elérési útja: C:\WebSite X5 v14 - Professional\WebSiteX5.exe
A hibát okozó modul elérési útja: C:\Windows\system32\KERNELBASE.dll
Jelentés azonosítója: 700383b4-115a-11e8-93fc-70f3953c979d
Error: (02/14/2018 08:41:14 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WebSiteX5.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at WebsiteX5.Browser.CefHelper.ShutdownCef()
at A.UP.F(System.String[])
Error: (02/14/2018 08:41:14 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WebSiteX5.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at WebsiteX5.Browser.CefHelper.ShutdownCef()
at A.UP.F(System.String[])
Error: (02/14/2018 08:39:48 AM) (Source: WinMgmt) (EventID: 10) (User: )
Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Error: (02/14/2018 08:35:36 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WebSiteX5.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at WebsiteX5.Browser.CefHelper.ShutdownCef()
at A.UP.F(System.String[])
Error: (02/14/2018 08:35:19 AM) (Source: Application Error) (EventID: 1000) (User: )
Description: A hibát okozó alkalmazás neve: WebSiteX5.exe, verzió: 14.0.6.1, időbélyeg: 0x5a81a163
A hibát okozó modul neve: KERNELBASE.dll, verzió: 6.1.7601.24000, időbélyeg: 0x5a499b18
Kivételkód: 0xe0434352
Hiba pozíciója: 0x000000000001a06d
A hibát okozó folyamat azonosítója: 0x15f8
A hibát okozó alkalmazás indításának időpontja: 0x01d3a56595c9b01e
A hibát okozó alkalmazás elérési útja: C:\WebSite X5 v14 - Professional\WebSiteX5.exe
A hibát okozó modul elérési útja: C:\Windows\system32\KERNELBASE.dll
Jelentés azonosítója: 9ab6a1e6-1159-11e8-921c-70f3953c979d
Error: (02/14/2018 08:35:18 AM) (Source: .NET Runtime) (EventID: 1026) (User: )
Description: Application: WebSiteX5.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.BadImageFormatException
at WebsiteX5.Browser.CefHelper.ShutdownCef()
at A.UP.F(System.String[])
Thanks for your support,
Krisztina
Dear Krisztina,
I am very sorry for this issue.
Please install again the following Visual C++:
2010 - https://www.microsoft.com/en-us/download/details.aspx?id=5555
2012 - https://www.microsoft.com/en-us/download/details.aspx?id=30679
2013 - https://www.microsoft.com/en-us/download/details.aspx?id=40784
2015 - https://www.microsoft.com/en-us/download/details.aspx?id=48145
Then, please try using these tools from Microsoft, to test and repair the entire .net frameworks installed on your pc.
Download them from https://msdnshared.blob.core.windows.net/media/MSDNBlogsFS/prod.evol.blogs.msdn.com/CommunityServer.Components.PostAttachments/00/08/99/90/04/netfx_setupverifier_new_2015_12_18.zip then open the .zip file and start the netfx_setupverifier.exe. This will check if your .net frameworks are corrupted and if it finds any errors, you can restore them with this https://www.microsoft.com/en-us/download/details.aspx?id=30135 (seleziona NetFxRepairTool.exe e procedi al download) . If even this last tool is not able to fix the error there probably are ther issues in your system you need to check out.
If even after having done this you keep having this issue, this problem might be due to Windows itself. Unfortunately, a possible solution would be to restore Windows.
Please let me know! Kind regards