Drop down list info selection does not appear when send to email
Autor: Mior Ahmad Ridzuan A.
Visitado 1935,
Seguidores 1,
Compartilhado 0
Dear Support,
I've upgraded to Website X5 Pro 15. I imported my work from Website X5 Pro 14 into the new version. I encounter one problem which is my selection in the drop down list does not appear when sent to email. I've removed the drop down list and add it again. But still whatever I've chosen in the drop down list does not appear when it sent to email. Is this Website X5 Pro 15? You can test it here:
http://ozytours.com/package-booking.html
Please see the email result in the attachment image. Hope this issue can be rectified and resolved asap.
Publicado em
Hi Mior,
I just dit a check and in the mail I received from you the selected number of adults and childres is nog present.
Full Name: Robert
Email Address: ***
H/Phone No.: 123456788
Adult Visitor:
Children
Visitor:
Package Choices: 7 Days/6 Nights
Date To Start Tour: 10/03/2018
Note: NO action please. This is a test from the Website X5 help center. I do not want to do a tour :)
Deposit Payment: Yes (NO! )
I will do some test with version 15 and let you know
For now, temporarily change the drop down fields to normal fields, so you can receive bookings.
Perhaps this is a bug?
Success,
Robert
Autor
Thanks Rbbrt for your fast response. Hope this issue will be rectified and resolved soon.
Autor
Now I'm using List field type instead of Drop Down List field type and it's working fine.
Hi Mior.
Thank you for reporting this issue. We're aware of this particular problem, and the developers are already at work in order to have it fixed in a future update.
I will be sure to notify you all here once the problem has been solved.
Thank you for your understanding
Stefano
Hi Mior.
I can confirm that this issue has been solved in the newest update of v15.
Please update your software and keep me updated
Stefano