WebSite X5Help Center

 
Ted V.
Ted V.
User

Dialog says I'm buying template that is include and asks for password  en

Autor: Ted V.
Visitado 1908, Seguidores 1, Compartilhado 0  

WHen beginning a new project, and I pick certain templates that do not have a shopping cart symbol (i.e. are included in the price of the software) I am sometime prompted to enter my password and another dialog with a progress bar says that it is "buying' the template. What is going on?

Publicado em
2 RESPOSTAS - 1 ÚTIL
Andre E
Andre E
Moderator

Don't worry, if it says it's free you won't be charged.

Sometimes it is needed to upgrade or download the template and x5 then uses then your account.

The next time you use it, it will not be asked.

Best Regards

Ler mais
Publicado em de Andre E
Incomedia
Elisa B.
Incomedia

Hi Ted, 

I confirm what Andre suggested, don't worry Online Store 28 is free. 

Thank you! Kind regards.

Ler mais
Publicado em de Elisa B.