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Ted V.
Ted V.
User

Dialog says I'm buying template that is include and asks for password  en

Author: Ted V.
Visited 1954, Followers 1, Shared 0  

WHen beginning a new project, and I pick certain templates that do not have a shopping cart symbol (i.e. are included in the price of the software) I am sometime prompted to enter my password and another dialog with a progress bar says that it is "buying' the template. What is going on?

Posted on the
2 ANSWERS - 1 USEFUL
Andre E
Andre E
Moderator
Best User of the month EN

Don't worry, if it says it's free you won't be charged.

Sometimes it is needed to upgrade or download the template and x5 then uses then your account.

The next time you use it, it will not be asked.

Best Regards

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Posted on the from Andre E
Incomedia
Elisa B.
Incomedia

Hi Ted, 

I confirm what Andre suggested, don't worry Online Store 28 is free. 

Thank you! Kind regards.

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Posted on the from Elisa B.