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Andre Doman
Andre Doman
User

Re activate software on a new PC  en

Autor: Andre Doman
Visitado 1548, Seguidores 1, Compartilhado 0  

I activated my software on 2 pc's.

I now have a new PC but can not activate it on the new PC as both are now used.

How do I delete the activation on the PC i do not need anymore and activate it on the new PC

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5 RESPOSTAS
Andre E
Andre E
Moderator
Usuário do mês EN

Just activate it on your new pc, delete x5 on the old one.

That's it.

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Andre Doman
Andre Doman
User
Autor

Thanks for the feedbacki.

I still get this error

Activation Error: 314

ATTENTION: There have been too many Unlock Code requests from your account lately.

Please contact our Support Center to verify your account status.

PC1 was a VM. I deleted the VM

PC2 is also a VM. This is the one that I can not activate now.

Thanks

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Andre E
Andre E
Moderator
Usuário do mês EN

In that case Incomedia needs to help you. I will set this post for them to react.

please be patient, they don't work in the w-ends.

Best regards.

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Andre Doman
Andre Doman
User
Autor

Thanks

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Incomedia
Elisa B.
Incomedia

Hi André, 

once you have uninstalled the program from one of the devices which it is now installed on, please follow this procedure: https://helpcenter.websitex5.com/pt/post/25631

Thanks! I wish you a lovely day. Kind regards.

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Publicado em de Elisa B.