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Andre Doman
Andre Doman
User

Re activate software on a new PC  en

Auteur : Andre Doman
Visité 1547, Followers 1, Partagé 0  

I activated my software on 2 pc's.

I now have a new PC but can not activate it on the new PC as both are now used.

How do I delete the activation on the PC i do not need anymore and activate it on the new PC

Posté le
5 RéPONSES
Andre E
Andre E
Moderator
Meilleur utilisateur du mois EN

Just activate it on your new pc, delete x5 on the old one.

That's it.

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Posté le de Andre E
Andre Doman
Andre Doman
User
Auteur

Thanks for the feedbacki.

I still get this error

Activation Error: 314

ATTENTION: There have been too many Unlock Code requests from your account lately.

Please contact our Support Center to verify your account status.

PC1 was a VM. I deleted the VM

PC2 is also a VM. This is the one that I can not activate now.

Thanks

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Posté le de Andre Doman
Andre E
Andre E
Moderator
Meilleur utilisateur du mois EN

In that case Incomedia needs to help you. I will set this post for them to react.

please be patient, they don't work in the w-ends.

Best regards.

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Posté le de Andre E
Andre Doman
Andre Doman
User
Auteur

Thanks

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Posté le de Andre Doman
Incomedia
Elisa B.
Incomedia

Hi André, 

once you have uninstalled the program from one of the devices which it is now installed on, please follow this procedure: https://helpcenter.websitex5.com/fr/post/25631

Thanks! I wish you a lovely day. Kind regards.

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Posté le de Elisa B.